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Oklahoma Help & Support

Oklahoma Help & Support

Oklahoma Help & Support

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Cognia Service Desk

Cognia Service Desk: 866-629-0220 | (opens in new tab)oktechsupport@cognia.org
Monday-Friday 8AM-5PM CST (During the test administration: Mon-Fri 7AM-7PM)

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Category: Uncategorized

Reminder to register for OSTP Webinars and Trainings in March 2026

The Oklahoma State Department of Education (OSDE) along with Cognia would like to invite you to register for a series of trainings and/or webinars, taking place throughout March 2026, in preparation for the Spring 2026 Oklahoma School Testing Program. (OSTP)
Continue reading “Reminder to register for OSTP Webinars and Trainings in March 2026”…
Posted on: 25 Feb 2026Written by: ahester341

Spring 2026 Chrome App Update: Common Error Message

As part of Google’s ongoing updates to ChromeOS, support for legacy ChromeOS Apps, including the OSTP Chrome App, have been phased out. The new ChromeOS extension-based kiosk application has been designed to replace the current legacy OSTP Chrome App for the 2025-2026 school year.
Continue reading “Spring 2026 Chrome App Update: Common Error Message”…
Posted on: 18 Feb 2026Written by: ahester341

Register for OSTP Webinars and Trainings in March 2026

The Oklahoma State Department of Education (OSDE) along with Cognia would like to invite you to register for a series of trainings and/or webinars, taking place throughout March 2026, in preparation for the Spring 2026 Oklahoma School Testing Program. (OSTP)
Continue reading “Register for OSTP Webinars and Trainings in March 2026”…
Posted on: 12 Feb 2026Written by: ahester341

OSTP & CCRA Practice Tests Are Now Available

Practice tests for the online OSTP 2026 assessments are now available. Students should use these practice tests to become familiar with the online tools available as well as the formatting of the multiple-choice, constructed response, and technology-enhanced items.
Continue reading “OSTP & CCRA Practice Tests Are Now Available”…
Posted on: 13 Jan 2026Written by: ahester341

Spring 2026 MacOS Kiosk Release Date Correction

An updated version of the macOS kiosk will be released in the OSTP Portal on January 7, 2026, to ensure full compatibility with MacOS Tahoe (version 26).
Continue reading “Spring 2026 MacOS Kiosk Release Date Correction”…
Posted on: 17 Dec 2025Written by: ahester341

Spring 2026 Test App Updates: Chrome, iPad, MacOS App Updates for Spring 2026 Testing

eMetric has released updates to the iTester ChromeOS Carrier Extension, iPadOS App, and MacOS App. Below is what you need to know to prepare your devices for the 2026 Spring test administration.
Continue reading “Spring 2026 Test App Updates: Chrome, iPad, MacOS App Updates for Spring 2026 Testing”…
Posted on: 17 Dec 2025Written by: ahester341

SDE

Oklahoma State Department of Education (SDE)

For questions or information regarding OSTP and CCRA: Science and U.S. History policies and testing procedures:

Office Of Assessment
(opens in new tab)http://ok.gov/sde/office-assessments

The Office of Assessment ensures friendly, accurate and timely responses to all inquiries from school administrators, parents, educators, and others seeking information.

405-521-3341
Mon-Fri 8AM-4:30PM
(opens in new tab)Assessments@sde.ok.gov

Cognia Service Desk

Cognia Service Desk

OSTP ServiceNow Portal
(opens in new tab)https://cognia.service-now.com/oklahoma

The OSTP ServiceNow Portal allows users to view and track their Service Desk support tickets.

© 2025 Cognia, Inc.